By consulting with the Wilber team, you will get critical analysis that will help you improve the multi-faceted claims administration process.
Ideas & Experience
From First Notice of Loss (FNOL) through trial, the Claims Administration process can be complex. The trend more and more is to break the process down, using specialized staff that focuses their knowledge and training on specific steps along the way. But in an ever-changing industry, how can you be sure your current procedures maximize your bottom line?
Your company can benefit from the consulting team at Wilber. Our experienced staff has been instrumental in helping many of our clients establish Best Practices. A detailed examination of your entire claims administration process (or one particular portion) can yield specific action points for improved operations on topics such as:
- Centralizing your subrogation department
- Improving your work flow (best ways of getting files from the field to the office)
- Litigation management
- Vendor selection
- Reporting and metrics
By consulting with the Wilber team, you will get critical analysis that will help you improve the multi-faceted claims administration process. We do not attempt to persuade our clients to outsource, but work with them to accomplish their goals. If outsourcing is the best alternative for one or several of the processes, Wilber is able to make recommendations that make sense.
Our goal is to be a ready and available industry resource. If you suspect there are hidden or missed opportunities in your claims administration process, let the Wilber team take a look. We’re sure to reveal ways of improving your bottom line.